R&G Managed Print Services - Reliability & Guarantee for high quality and low prices
R&G Capital (Pvt) Ltd is the pioneer in the imaging industry since 1992, Leading the way with innovative TLC solutions for many businesses in Sri Lanka and introduce R&G branded compatible laser toner cartridge solutions for Small Medium Enterprises (SME) and Corporate client
R&G Capital is the first company in Sri Lanka and third company in South Asia to obtain the prestigious STMC award
We are at your Service
Upon taking a customer as our partner, their account will be managed by a Marketing Executive or Account Manager, whoever is responsible to manage, develop and satisfy customer requirements
Our general standard is a 4 hour response time for partnered customer printer or toner issues at no extra charges within Colombo. Backup units are offered for laser printers when repairs to faulty units require more than 48 hours. Priority services are available for specialized customer requirements as well.
Spares & Warranties
Our products are covered by warranties against manufacturing defects. Products directly represented by us will be protected with spares and warranties for an agreed period. Our aim is to keep the customers’ Total Cost of Ownership as low as possible, with reliable products, good customer care, adequate spares and proper warranties.
We have a dedicated customer support team with a fully equipped workshop for all kinds of repairs. All our technicians are well qualified and highly competent to address all kinds of device related issues. Our technical team offers an engineer who has obtained a Hewlett Packard service professional certification as well.